The file is assessed first
Contract, purchase order, invoices, delivery notes, prior correspondence — the strength of the documentation is what widens or narrows the options.
Debt collection
Managing and following up collection files methodically — documented, respectful, and reported back to you.
How a file is handled
Method, not promises
Contact in the debtor’s own language
A demand sent in a language the recipient does not read gives them a genuine excuse to delay. Writing in their language closes that gap.
Documented, regular follow-up
Date, channel, content and response are recorded for every contact, so the file does not restart whenever a person changes.
Escalation is a decision, not a reflex
When amicable follow-up is exhausted we set out the options available under the applicable regulations, and what each involves in time, cost and likelihood. The decision stays with you.
We manage and follow up collection files methodically, assessing each case on its own circumstances, its documents and the options available under the applicable regulations. No outcome is guaranteed — recovery depends on the strength of the documentation, the debtor’s capacity and the time that has passed.
The sequence
From first message to a file in motion
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You get in touch
Send a short summary by form or WhatsApp, in the language you are most comfortable writing in.
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We read the documents
No estimate of time or cost is given before we have seen what the file actually contains.
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We agree the scope
You receive the options, what each involves, and a quote — before any work starts.
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We carry it out and report
Work proceeds with documented contact, and you are told where the file stands.
Questions
About debt collection
Contact
Tell us what you need
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Mobile / WhatsApp +97433305353
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Office +97444278306
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Additional number +97466665832
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E-mail info@stmlegal.com